Claims

Claims Process

How a Company Handles a Claim Tells You Everything.

Anyone can sell a service contract. What separates a program worth selling is how customers are supported when they actually need help. We work directly with repair facilities, keep communication moving quickly throughout the claims process, and back every covered repair with a 90-day parts and 30-day labor guarantee.

90 DAYS

Parts Guarantee

$100

Deductible

1-888-420-1181

Mon-Fri 9am-5pm • Online claims available 24/7
1
Customer Reports the Problem

Customer submits a claim online (available 24/7) or calls 1-888-420-1181 during business hours (Mon–Fri, 9 AM – 5 PM EST).

2
Repair Facility Authorized

An administrator quickly connects with an authorized service technician to begin the claims process. Customers may also select a technician if approved. All work must be pre-authorized before repairs begin.

3
Repair is Performed

Covered repairs are completed by the authorized technician. Customer pays the $100 deductible. We pay the rest — up to the coverage limits for that system category.

4
Back on the Water

Repairs carry a 90-day parts / 30-day labor guarantee. Same repair failure within that window: no additional deductible.

Protect your next adventure.

Whether you're purchasing a motorcycle, personal watercraft, golf vehicle, off-road vehicle, or another eligible powersports vehicle, ConnexPowersports offers protection options designed to help you enjoy the ride with greater confidence.